At EPI, our commitment to customer service excellence reflects the incomparable quality of our products. Our products are engineered and quality tested to ensure a long trouble free life. Even with such attention, we know that occasionally components can fail.

All EPI products are backed by a comprehensive warranty service that includes telephone support and parts & labour. In many cases, an advanced product replacement service is available. Please refer to product information or contact EPI on 01993 708855 for product specific details.

EPI also offer onsite maintenance support options which can be tailored to your requirements and which can include 24/7 cover.

To return a product, please email returns@epi-uk.com for an RMA number.

To request service or if you require further information, please contact EPI on 01993 708855 or email support@epi-uk.com